Performance Guarantee
Aswemove stands behind every engineered product.
Email support@aswemove.com within 365 days of purchase with the following details. Our team will respond to you within three business days to address your issue.
- your order number
- proof of purchase
- clear picture of the defect and it's location
30 DAY MONEY BACK GUARANTEE
Our risk-free guarantee program applies if you are a new customer and it is your first time purchasing a single product from us and are dissatisfied. To receive a refund or a replacement follow these steps within the outlined time frame. This guarantee is limited to one item only.
Email support@aswemove.com within 30 days of purchase with the following details. Our team will respond to you within two business days to address your issue, and send you a pre-paid express mailing label. As soon as you email us the return tracking number, we will process your refund the same day.
- your order number
- proof of purchase
- the reason you're unsatisfied