Shipping & Returns
Shipping
How long will it take to get my order?
All orders processed with the Standard Shipping option should arrive within 5-7 business days. Please be aware that during the months of November & December, shipping times may be delayed.
How long will it take to get my pre-order?
Currently none of our products are available for Pre-Order. We will update you with estimated shipping times if that changes.
What shipping carriers do you use within the US?
Complimentary Standard Shipping Over $99
- Shipping carrier may vary
- 5 to 7 business days
What shipping carriers do you use for Canada?
Complimentary Standard Shipping Over $99
- CanadaPost
Returns
What is your return policy?
For orders placed in the U.S. and Canada we will accept returns within 30 days of the original delivery date. We offer free exchanges or store credit on unopened pairs. AsWeMove will retain $8.00 on all refunds to cover the handling fee associated with the return.
All ELEMENTS Collection orders are FINAL sale.
What is your 30 Day Risk-Free Guarantee?
We stand behind the performance of every AsWeMove essential. If you’re not completely satisfied with your first purchase, we’ll make it right. Here’s how it works by category:
Stealthskyn Underwear
You may return or exchange one opened pair within 30 days of purchase—no questions asked.
If your first order included multiple pairs, we strongly recommend trying on just one pair to confirm your fit before opening the rest.
Unopened pairs are eligible for return or exchange within the same 30-day window.
Due to hygiene reasons, we cannot accept returns on additional opened underwear.
Aspire Base T
Aspire Base T’s may be returned or exchanged within 30 days of delivery, as long as the item is unwashed, unworn, and has its original stickers attached in its original packaging.
If you’ve worn or washed the item and feel it didn’t perform as expected, you may still be covered under our Performance Guarantee.
Contact
What is your support email?
If you have any further questions please contact support@aswemove.ca. We are open from Mon-Sun 9:00am-9:00pm Eastern Standard time.